Sunday, October 6, 2019

New Job Opportunities at UNICEF South Africa 2019 - Staff Counsellor

  AjiraLeo Tanzania       Sunday, October 6, 2019
Jobs27 | Jobs in South Africa
Jobs27 | Jobs in South Africa
New Job Opportunity at UNICEF South Africa 2019
Position: Staff Counsellor, NO-C, Johannesburg, South Africa (Open for South African Nationals only)
Job Number: 526358
Locations: Africa: South Africa
Work Type : Fixed Term Appointment
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up. 

Purpose of the Position
Due to the nature and location of their work, UNICEF staff are frequently exposed to high levels of day-to-day cumulative stress, including those stressors related to their workload as well as critical incidents related to living and working in multicultural, often unstable and insecure environments.
Reporting to the ESARO Regional Staff Counsellor (P-4) in Nairobi, the Staff Counsellor (NO-C) will assist in further developing and implementing the elements of the staff well-being and resilience-building programme for the Southern Africa sub-region.

Key Expected Results
The objectives of the programme are to contribute to the well-being of staff and their families; to raise awareness about building personal resilience and managing stress; to facilitate the provision of assistance to staff and their families experiencing work-related and/or personal problems; to facilitate the provision of immediate support following traumatic incidents and to contribute towards a policy framework aimed at improving the work-life balance for UNICEF staff in the Southern Africa sub-region. 

Key Accountabilities and Duties & Tasks
1) Counseling:
  • Provide staff/family members with individual and/or group counselling (i.e. assessment, short-term intervention, referral), following self-referral or referral by the supervisor or another professional
  • Facilitate the treatment of psychiatric disorders primarily through referrals, including to the medical services division, and through guidance to supervisors and senior management, where appropriate
  • Identify competent local resources for referrals whenever necessary
2) Coordinate and further develop the Southern Africa sub-regional network of Peer Support Volunteers (PSV’s) by:
  • Providing regular support and technical supervision to all Peer Support Volunteers
  • Delivering Basic and Advanced PVS training in the region
  • Revising and further developing PSV training manuals on the basics and the advanced level
  • Supporting Country Offices in recruitment including the nomination process and selection
3) Provide emergency psychosocial support to staff who have been involved in critical incidents by:
  • Contacting the affected staff member(s) by e-mail or phone, offering information about typical stress reactions, stress disorders, support and referral information
  • Facilitating appropriate traumatic stress interventions, following traumatic events
  • Recommending and arranging for individual and/or group follow-up support to staff and their dependents
  • Training and awareness raising on stress management issues
4) Through field missions to Country Offices (COs) in the Southern Africa sub-region, facilitate regular resilience building training activities to increase staff awareness regarding the manifestations of stress and to promote individual, team and office resiliency building by:
  • Cooperating with Human Resource and Country Offices in their activities aimed at integrating stress management into their learning strategies
  • Developing/revising training modules, as well as assemble other materials for training on stress management issues
  • Developing and disseminating information and materials about stress and stress management
  • Contributing to effective policies on staff well-being
  • Establishing, developing and maintaining a resource inventory of stress management information
  • Serving as the focal point for the exchange of information between COs on stress management approaches and referral and consultant resources.
5) Administrative duties, including participation in regional meetings and other activities, completion of reporting requirements. Any other duties assigned by the supervisor. 

Qualifications of Successful Candidate
Education: Advanced University Degree (Master’s or higher) in counselling, clinical psychology or related mental health profession is required. Additional training or certification in staff support and traumatic/critical incident stress as well as a broad range of related fields, such as alcohol/substance abuse, family counselling, training, stress management is an advantage.
Experience: A minimum of five years of professional experience is required in staff support, mental health, cross-cultural communications, counselling and related areas, preferably gained within the UN system or international development/humanitarian aid sector. Professional experience with delivering alcohol/substance abuse and family counselling is an advantage.
Language Requirements: Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.
Core competencies: Communication (II), Working with People (II), Drive for Results (II)
Functional Competencies: Analysing (II), Applying Technical Expertise (II), Planning and Organizing (II), Formulating Strategies and Concepts (II)
Other desirable attributes: Discretion and high regard for confidentiality, Keen social awareness and judgement, An empathic non-judgmental clinical approach, Good interpersonal skills, Resourcefulness and awareness pertaining to common counselling caveats (e.g. overzealous client advocacy, burnout, etc.), Awareness of the need for self-care and personal counselling, Prudence in adhering to professional boundaries (administering only those services for which supervised training has been administered).
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For every Child, you demonstrate…
UNICEF’s core values of Care, Respect, Integrity, Trust, Accountability and core competencies in Communication, Working with People and Drive for Results.
View our competency framework at
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. 

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Opening Date Wed Oct 02 2019 10:00:00 GMT+0300 (East Africa Time) South Africa Standard Time
Closing Date Mon Oct 28 2019 00:55:00 GMT+0300 (East Africa Time)

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