Sunday, September 1, 2019

New Job Vacancy at Total South Africa, Retail Territory Manager : JHB

  AjiraLeo Tanzania       Sunday, September 1, 2019
Jobs in South Africa 2019 | Jobs27
Jobs27 | Jobs in South Africa
Jobs in South Africa 2019: New Job Vacancies at Total South Africa, 2019
Position: Retail Territory Manager : JHB
South Africa
Job Description
Key Responsibilities
The Territory Manager handles day-to-day operations at silos in his/her area:
  • He/ She manages the commercial aspects of contracts with dealers
  • Conducts the implementation of all new dealers (new dealer or transfer)
  • Handles the end of dealer contracts/operations
  • Recovers receivables and collects unpaid Invoices
  • Systematically draws up a visit report on SALSA
  • Spends at least 70% of his time at service stations
  • Ensures compliance with the terms of the contract in the field of maintenance (Who does what?)
  • Ensures Information feedback in the field of maintenance to the department concerned

The Territory Manager takes part In managing human resources and positions In the Young Dealer stations:
  • He/ She assists in recmiling dealers, if necessary with the help or a dedicated team and / or trainer
  • Applies the promotion policy in the YD model
  • Makes sure station staff attends compulsory training sessions (HACCP, Firefighting...)
  • Coaches dealers and gives them one-on-one advice
  • Assists in developing, coaching and mentoring new sales staff to promote a positive working environment which will attract and retain skilled staff

The Territory Manager monitors performance Indicators for his portfolio and provides visibility for his management:
  • He/ She monitors the level of GMVC by site and corrects any negative deviation from expected / budgeted GMVC
  • Analyses the contribution account (NCA) monthly for each of his points of sale
  • Reports all deviations, anomalies or booking errors to management control in order to correct the report
  • Conducts a gap analysis between the NCA and the budget for which he is responsible
  • Analyses fuel sales for each of his stations on a daily basis (weekly at least)
  • Provides the back-office and management with all the information needed to unblock the orders
  • Analyses diversification sales on a monthly basis (shop, carwash, bay and food)
  • Discusses performance in each of his stations with his N+1 or during a BR, at least twice a year.

The P&L Approach:
  • He/ She draws up a P&L forecast at least once a year for each of his CODO and uses the P&L forecast to suggest the rent to be charged to dealers
  • Manages the financial risks by conducting monthly checks of the dealers financial health and analysing economic and sales performance
  • Draws up a monthly actual P&L for each CO station in his portfolio and analyses the actual P&L versus the forecast P&L and explains deviations
  • Proposes an ad-hoc action plan to address deviations  

The Territory Manager enforces, animates, develops and controls Network policies in the field of Top service; shop; carwash; food, activations and promotions:
  • He uses checklists to control implementation of the Network's sales policies (Forecourt, Food, Wash, Shop, Bay)
  • Controls station quality levels using the Top Service form
  • Implements action plans necessary to make stations compliant
  • Proactively manages the relationship with dealers in his portfolio around the action plan
  • Oversees activations, promotions and dealer operational challenges
  • Controls the implementation of standards applicable to the TOTAL brand

The Territory Manager enforces, animates, develops and controls Network policies in the field of HSSEQ:
  • He/ She controls standards in terms of safety and security (equipment and processes)
  • Is responsible for wet stock lows and management of all sites and ensures that dealers/contractors adhere to wet stock policies and procedures
  • Assists In the Investigation, management and resolving of SOC wet-stock losses
  • Ensures that dealers/contractors control delivery and unloading of product on site
  • Attends and contributes to Wet-stock Committee area reviews organized by wet-stock management team
  • Reports and follows up incidents at stations and draft a return of experience feedback report.

Context and environment
Context & Environment

  • Optimizing the performance of a defined number of service stations through independent dealers operating for their own account within the context of a competitive marketing environment with regulated and tight margins
  • the role of the Network Business Specialist (or Territory Manager) Is complex. Having to manage the relationship and contract with the dealer in an environment where support is required from various internal parties. The person needs to build internal relationships for the support required and work cross functionally in order to achieve goals - ultimately the NBS Is accountable for everything that happens in his I her area.
  • The further complexity is to manage the tension between a healthy relationship with a dealer. whilst looking out for the interests of the company (e.g. maximizing marketing benefits and profitability for both dealers and TSA)
  • With the new role of the P&L Approach and managing the Young Dealer program the knowledge and skills required to be successful ranges between HR. marketing, technical and financial acumen. Ultimately to be in a position to identify financially viable solutions for each service station within the agreed operating model and convince dealers to adopt this solution

Candidate profile
Minimum Requirement

Business Degree and 3 years’ experience gained a petrochemical. production or business environment,
Understanding of TSA Network and supporting functions business models and processes,
Knowledge and deep entrenchment of Total's ambitions and values as well as roadmaps, including TSA's policies and procedures
People Management & Communication Skills
English is the working language

Offer ID
Region, department, area
South Africa
Employment type
Regular position
Experience level required
3 - 6 years
Marketing & Services
Proposed start date

About us / company profile
Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental
standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by
100,000 employees: to make energy better each and every day
Job Expires 09-Sep-2019

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